My Travels on the Net

Showing you how to use the Internet to your advantange.

Wednesday, October 15, 2008

 

Make Your Copy Work by Entering into the Conversation

You know when you’re reading website copy that’s compelling and gets the job done. Even if it’s for a product or service you don’t need, you want to bookmark the site or forward the URL to someone who needs it. You want to take action! But, do you know why it’s good?

Nine times out of ten it’s because the good copy enters into the conversation the reader is having in their mind. This is especially important on the internet because

Writing for the internet is different from other forms of advertising because of how people access the information. Other than the phone book, I can’t think of an advertising method where your potential customers are actively looking for you. They have a problem and are looking for a solution. So it makes sense that most copy writing coaches and courses subscribe to the problem/solution/benefit model.

It’s been my experience that writing compelling copy is a process of evolution. Typically we start with “This is who I am and these are my services.” When this fails to yield results, we go to the problem/solution/benefit model. Most service professionals stay stuck at this level. They wonder why they don’t get more clients from the internet and live with poor internet marketing results.

If you do the hard work of crafting copy that enters into the conversation going on in your prospect’s mind, it will improve all your results from newsletter sign ups to phone calls.

Take a look at the following websites:

http://www.sensiblecoaching.com/

http://www.millionairemind.com/

Now I’m really not trying to slam Shell’s website. For all I know, she’s perfectly happy with the copy on her home page. However, when you compare it to T. Harv’s you can see the difference. Where Shell starts with a list of problems, T. Harv’s jumps right into “Have you ever wondered why this is the case? Here’s why that’s the case.”

Although they’re both selling products designed to help you change your relationship to money, T. Harv’s is more likely to make the reader say “This guy has the solution to my problem! I want that!” He assumes you’re both discussing the same problem and puts the majority of his word toward describing his solution and benefits, benefits, benefits.

You can even see this difference in their domain names. Would you rather have ‘sensible coaching’ or a ‘millionaire mind’?

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